Privacy Policy

Name

Life Create Co., Ltd. (有限会社ライフクリエイト)

Address

2-14-12 Kinuta, Setagaya-ku, Tokyo 157-0073, Japan

Representative

Representative Director, Katsuyuki Takenaka

Data protection manager

Katsuyuki Takenaka

Contact

contact@lifecreateco.com

(1) Information you provide directly

Through the contact form or by email, we collect your company or organisation name, your name, email address, phone number (optional), the subject of your enquiry, and any information contained in your message.

(2) Information collected automatically

When you browse the Site, cookies and similar technologies automatically collect the following. Where such information can identify an individual in combination with other information, we treat it as personal information.

• IP address
• Browser and device information (OS, screen size, language settings)
• URLs of pages viewed, date and time of access, and time spent
• Referring URL
• Interaction records such as clicks and scrolling

We use the information collected for the following purposes, and will obtain your consent before using it beyond their scope.

1. Responding to enquiries, consultations and requests for estimates
2. Performing contracted work and communicating about it
3. Providing information about our services and events
4. Reviewing and responding to partnership or business proposals
5. Analysing use of the Site and improving the Site and our services
6. Preventing unauthorised access and misuse
7. Responding to requirements under law or from supervisory authorities

The Site uses the following external services to understand and improve how it is used. Using them causes information to be sent from your device to those providers. In accordance with Article 27-12 of Japan's Telecommunications Business Act, we disclose the details below.

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You may disable cookies in your browser settings, though some functions of the Site may then not work correctly.

We do not provide personal information to third parties without your prior consent, except where required by law, where necessary to protect a person's life, body or property and consent is difficult to obtain, where particularly necessary for public health or the sound upbringing of children and consent is difficult to obtain, or where cooperation with a national or local government body performing statutory duties would be impeded by obtaining consent.

We may outsource all or part of the handling of personal information to the extent necessary to achieve the purposes above. In such cases we assess the suitability of the contractor, impose security obligations by contract, and exercise necessary and appropriate supervision. Our principal contractors are Netlify, Inc. (hosting and form receipt) and our email and business system providers.

As a result of the outsourcing described above and the external services listed in section 04, your information may be stored and processed on servers located in the United States. The United States is not a country recognised as having a personal information protection system equivalent to Japan's. We make such transfers after confirming that the recipient has established a system conforming to the standards under the Act on the Protection of Personal Information.

Information about the systems in the countries concerned and the protective measures taken by recipients is available on request from the contact point below.

• Organisational — We appoint a data protection manager and define which staff handle personal information and its scope.
• Personnel — Staff receive regular briefings on handling personal information, and confidentiality obligations are set out in employment rules or contracts.
• Physical — Areas where personal information is handled are managed, as is the storage and removal of documents and electronic media containing it.
• Technical — The entire Site is encrypted with TLS. Access rights to systems handling personal information are limited to what is necessary, and defences against unauthorised external access are in place.

We retain personal information only for as long as necessary to achieve the purposes of use, and delete or anonymise it without delay thereafter, except where a retention period is prescribed by law. Enquiries and contact details are retained, as a rule, for three years from our last correspondence with you.

You or your representative may request notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, or suspension of provision to third parties, in respect of retained personal data. Please contact us at the address below.

We will verify your identity before responding. Where identity cannot be verified, or where we cannot comply under applicable law, we will explain the reason. No fee is charged.

Our services are intended for corporate clients and adults. If you are under 16, please obtain the consent of a parent or guardian before providing personal information.

This policy governs the handling of personal information on this Site. Applications and other services we may offer in future will have their own policies, published within those services.

We are not responsible for the handling of personal information on external websites reached from this Site. Please review the policies of those sites.

We may revise this policy in response to changes in law or in our business. A revised policy takes effect when posted on this page. We will give clear notice on this page of any significant change.

For questions about this policy, comments or complaints about our handling of personal information, and requests under section 10, please contact:

Contact point

Life Create Co., Ltd. — Personal Information Enquiries

Email

contact@lifecreateco.com

Address

2-14-12 Kinuta, Setagaya-ku, Tokyo 157-0073, Japan